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Masterclass: Empathy Mapping by Lynette Berger

How often have you found yourself in conflict or disagreement with others because you see things one way and they see them another? Maybe you see things differently than your boss, colleagues, neighbours, children, parents, or spouse. While your natural instinct might be to dismiss other people’s perspective or argue for your point of view, people with empathy work to see from others’ point of view, understand what they think, and feel how they feel.

Join me in this lesson on Empathy where I will be unpacking a new tool for your next conversation! 

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